Hours Of Operation: 9am to 5pm (Mon – Sat)

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Terms and Conditions:

1. Introduction:

These terms and conditions (“Terms”) govern the rental of vehicles from Jamaica Auto Cars Express Limited, C/O Jamaica Auto Parts Express Limited, with the address at 1138A Fairfield Road, Catherine Hall Plaza, Montego Bay, St. James. Phone: 1 876-425-9962 or 1 876-620-9969, Email: rental@japexpressja.com. By renting a vehicle from us, you agree to these Terms.

2. Definitions:

  • Renter: The individual or entity entering into a vehicle rental agreement with Jamaica Auto Cars Express Limited, hereinafter referred to as “the Company.”
  • Vehicle: Refers to any motor vehicle provided by the Company for rental, including but not limited to cars, vans, and trucks.
  • Security Deposit: The upfront payment made by the Renter to cover potential damages, losses, or additional charges associated with the rental, equal to 50% of the rental amount.
  • Pickup Date: The specified date on which the Renter is scheduled to take possession of the rented vehicle.
  • Return Date: The specified date on which the Renter is scheduled to return the rented vehicle to the Company.
  • Privacy Policy: Refers to the Company’s document outlining its practices and policies regarding the collection, use, and protection of customer information and personal data.
  • Reservation: The act of booking a vehicle rental with the Company, which includes specifying the desired rental period, vehicle type, and other relevant details.
  • Late Return: Occurs when the Renter returns the vehicle after the specified Return Date.

3. Reservation and Rental Policies:

Rental duration: Our minimum rental period is 2 days, and the maximum is 30 days. Special arrangements are required for rentals exceeding 30 days.
Rental rates: Rental rates are listed on our website.
Payment methods: Customers can pay using card, cash, bank transfers, or company checks.
Security deposit: A security deposit, equal to 50% of the rental amount, is required. It will be returned in full if the vehicle is returned on time and in excellent condition.
Cancellation policy: No cancellation fees if a cancellation request is made before 24 hours of the specified pickup date and time.

4. Requirements and Restrictions:

Renter requirements: Renters must have a valid driver’s license and be at least 18 years old.
Use of the vehicle for off-roading, racing, or other activities is allowed only if the vehicle is offered for such purposes.

5. Vehicle Pickup and Return:

Pickup and return location: Currently, at our main office.
Operating hours: 9 am to 5 pm, Monday to Saturday.
Late return policy: The first hour of lateness is free. Beyond 1 hour, an additional day is charged.

6. Insurance and Liability:

Insurance: Additional insurance options are under consideration and will be added.
Renter responsibility: In case of an accident or damage, we will review and handle each case individually.

7. Maintenance and Repairs:

Maintenance: Renters are responsible for refueling and ensuring correct tire air pressure.
Reporting accidents or damages: Renters should notify our office first in the event of an accident.
Repairs and breakdowns: Minor repairs can be conducted by the renter at their expense. If the vehicle breaks down, renters may contact the insurance company for assistance.

8. Penalties and Fees:

The renter will be solely responsible for penalties and fees associated with violations or incidents.

9. Privacy Policy:

Our company’s practices regarding customer information and privacy are governed by our Privacy Policy. We encourage all customers to review the Privacy Policy to understand how their personal information is collected, used, and protected.

10. Contact Information:

Phone: 1 876-425-9962 or 1 876-620-9969
Email: rental@japexpressja.com